Last updated: 15 September 2025 (PKT)

Where We Ship

• Pakistan (nationwide).
  Optional: International shipping to [list countries]; duties/taxes are the customer’s responsibility.

Processing Times

• Orders are typically processed in [1–2] business days after payment/COD confirmation.

Delivery Times & Fees

• Major cities: [2–4] business days; other areas: [3–7] business days.

• Shipping fee is shown at checkout and depends on weight/destination.
  Optional: Free shipping on orders over [Rs X,000] within Pakistan.

Carriers & Tracking

• We ship via [Your Carriers/Couriers] with tracking where available. You’ll receive tracking by email/SMS from info@sheikh-traders.com.

Delivery Attempts & Address Accuracy

• Couriers usually make [2] attempts. Incorrect/incomplete addresses may cause delays or returns.

Split Shipments / Pre-Orders

• We may ship items separately at no extra cost. Pre-order dates are estimates and may change.

Lost/Damaged Parcels

• Contact us within [48 hours] of delivery issues. Keep packaging and provide photos/video for investigation with the courier.

Questions? info@sheikh-traders.com | +92 309 3224455

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Returns, Exchanges & Refunds Policy

Last updated: 15 September 2025 (PKT)

We want you to be happy with your purchase.

Return Window

• Change of mind/size exchange: within [7–14] days of delivery, unused, in original packaging with all tags/accessories.

• Defective/Damaged/Incorrect item: notify us within [48 hours] of delivery.

Non-Returnable Items

• Perishables/consumables, health & hygiene items, intimate apparel, customized/personalized goods, clearance “final sale” items, opened software/media, gift cards, and any item not in resalable condition.

Return Process

1. Email info@sheikh-traders.com with order number, reason, and photos/video if applicable.

2. We’ll reply with approval and the return address: [Return Address].

3. Pack securely; include all original accessories/manuals.

4. After inspection, we’ll confirm your refund/exchange eligibility.

Refund Method & Timing

• Refunds are issued to the original payment method (or store credit if you chose COD—optional) within [5–10] business days after we receive and inspect the item.

Return Shipping Costs

• Customer pays for change-of-mind returns; we pay for defective/incorrect items.

• If a returned item fails inspection (used, missing parts, damaged), we may return it to you or deduct a [restocking fee: X%].

Exchanges

• Fastest way is to place a new order and return the original; or request a direct exchange if stock allows.

Cancellations

• You may cancel before dispatch by contacting us. If already shipped, please follow the return process.

Support: info@sheikh-traders.com | +92 309 3224455